Hoopla has in-depth FAQs linked here: https://www.hoopladigital.com/help
What do I do if my account isn't working?
Call the WVLC at 304-558-2045 or email us at wvlcref@wv.gov. Your card just may be expired and we will easily renew it for you.
How long can I check out items for?
It depends on the item--
Audiobooks: 21 days
Comics: 21 days
E-books: 21 days
Movies: 72 hours
Television: 72 hours
Music: 7 days
What is the difference between Hoopla and Libby?
Libby offers e-books, audiobooks, and magazines. Hoopla offers those too, but they also have movies, television shows, and music. If an e-book, audiobook, or magazine you are looking for isn't on Hoopla, try Libby! You can use both with your WVLC library card.
Does Hoopla's content change?
Hoopla's content is constantly changing, so there are always new titles added, some for a limited time.
West Virginia Library Commission
1900 Kanawha Blvd East | Culture Center, Bldg. 9 | Charleston, WV 25305
In-State Toll Free : (800) 642-9021 | (304) 558-2041
WV.gov