The New Planning for Results: A Streamlined Approach by Sandra Nelson
Each public library in West Virginia should have a copy. If you cannot locate your copy, please contact susan.p.bailey@wv.gov for more information. The revised edition, Strategic Planning for Results, is also available from the West Virginia State Library.
Here are the recommended sections to include in your plan:
Nelson, Sandra. (2001). The new planning for results: a streamlined approach. Chicago, IL: American Library Association.
West Virginia Library Commission
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WV.gov