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Making Sense of Business Reference by
Call Number: 025.5 ROSS
Publication Date: 2019-08-30
“It reads as if you have an expert coach in business reference helping you each step of the way." That’s how Academic BRASS summarized the first edition of this unique, unparalleled resource authored by Ross, a past winner of the Gale Cengage Learning Award for Excellence in Business Librarianship. Now she’s revised and updated it to tackle even more “bizref” headscratchers related to investment and finance, consumer behavior and statistics, company, and industry research. In addition to general reference strategies in each chapter that give you the lay of the land, inside you’ll find
-- overviews of more than fifty databases for articles, company and industry, directories, consumer, international, or raw data;
-- 33 real-life "Stumper" questions, all new for this edition, drawn from librarians in the field;
-- why asking “who cares about this kind of question” reveals potential sources;
-- techniques for applying reference interview techniques to business questions;
-- advice on where to find the numbers for answering finance questions;
-- expanded coverage of venture capital research and business information literacy;
-- “Start Making Sense” suggestions for further skill-building; and
-- questions to consider when building a bizref collection.
This is the guide to keep at your side when serving business students, job-seekers, investors, or entrepreneurs in your library.
Searching the Grey Literature: A Handbook for Searching Reports, Working Papers, and Other Unpublished Research by
Call Number: 025.524 BONA
Publication Date: 2018-06-13
Searching the Grey Literature is for librarians interested in learning more about grey literature. If you have ever been asked for a grey literature search but didn’t know where to start, this book will help you craft your search successfully. If you are an expert searcher but find that your library patrons are unfamiliar with the vast body of grey literature, this book may be a useful teaching aid. Those that are both new arrivals and established professionals in the field of librarianship will learn much about grey literature from reading this book, and hopefully acquire new search skills and knowledge. Although a wide range of different types of librarians or information professionals may find the content of this book useful, those working in the areas of health or social science will benefit the most from the book’s content.
Searching the Grey Literature discuss different aspects of grey literature, including an introduction to grey literature, the value of grey literature, search sources for grey literature and how to conduct needs assessment before beginning a grey literature search. Search techniques for identifying grey literature documents, selecting and evaluating grey literature search sources and best searching practices are also discussed in detail.
Promoting Individual and Community Health at Your Library by
Call Number: 021.28 FLAH
Publication Date: 2018-05-31
Though today’s consumers have unprecedented access to health information, its quality and veracity varies widely. Public libraries can play an important role in supporting library users in their health information seeking efforts. In this book Flaherty shows how to guide library users to high quality health information by relying on up to date, authoritative sources. She also demonstrates why taking the initiative to offer health promotion programming can be a valuable form of community outreach, serving community needs while increasing visibility. Library directors, programming staff, reference librarians, and health educators will all benefit from this book’s patron-centered stance, which features:
-- a historic overview of the consumer health movement and how it intersects with public libraries;
-- guidance on finding and evaluating the best print, electronic, and app-based health information sources, with advice on keeping up to date;
-- an in-depth look at collaborative efforts to provide and sponsor simple health-related activities in public libraries, spotlighting programs in action at libraries across the county;
-- instructions on creating, planning, preparing, marketing, and evaluating a public library health program;
-- discussions of important issues surrounding health information provision efforts, including patron privacy and liability concerns; and
-- guidelines for public libraries’ role in public health efforts, including disaster preparedness.
Armed with this book’s expert advice and plentiful examples of successful initiatives, public libraries will feel empowered to make a difference in community members’ health and well-being.
Competency-Based Career Planning for Reference and User Services Professionals by
Call Number: 025.52 WHIT
Publication Date: 2019-01-23
Reference and user services librarians need to be in charge of their own careers. And when it comes to their own professional development, that means being proactive. This resource will enable professionals at every stage of their careers to honestly assess their skills and knowledge. Utilizing the RUSA (Reference and User Services Association) Professional Competencies as a framework for reflecting on strengths as well as gaps in expertise, it guides readers through developing strategies to enhance their professional standing and potential, thereby leading to a more satisfying career. In this book former RUSA president Whitlatch, who chaired the initial committee establishing the Competencies, teams up with expert trainer Woodard to
-- introduce the seven categories of the RUSA Professional Competencies, explaining the ways in which each is important to both practitioner and institution;
-- demonstrate how to create a personal development plan that focuses on development priorities;
-- discuss the Association for Talent Development (ATD) Competency Development Model and other action plans;
-- offer guidance for setting goals and measuring progress;
-- share information on a variety of development activities that readers can undertake to maintain and enhance professional competencies, including formal training opportunities, on-the-job experiences, and self-directed initiatives; and
-- provide recommended self-evaluation techniques such as writing up notes from group discussions, exercises, short verbal and written reports, crafting presentations on a topic, and sharing concrete examples of how skills were applied in the workplace.
This book not only authoritatively tells practitioners, managers, students and educators what is expected of reference and user services librarians, but also points the way towards achieving those competencies.
Conducting the Reference Interview by
Call Number: 025.52 ROSS
Publication Date: 2018-12-01
Based on the latest research in communication theory but tailored specifically for real-world application, this updated manual speaks equally to the needs of students preparing to enter the profession and those who are already fielding reference inquiries. The authors, working in consultation with a stellar advisory board of scholars and practitioners, present a convenient and comprehensive resource that will teach you how to understand the needs of public, academic, and special library users across any virtual setting—including email, text messaging, and social media—as well as in traditional and face-to-face models of communication. Packed with exercises and examples to help you practice effective reference transactions and avoid common pitfalls, this book
-- tackles the fundamentals of the reference interview, from why it’s important in the first place to methods for setting the stage for a successful interview and techniques for finding out what the library user really wants to know;
-- covers the ins and outs of the readers’ advisory interview;
-- examines a wide range of contexts, such as children, young adults, parents, seniors, adults from diverse communities, and those with disabilities;
-- presents case studies of innovative reference and user encounters at a variety of libraries;
-- offers updated coverage of virtual reference, including new research, virtual reality transcripts, and a look at crowd-sourcing reference via social media;
-- features new content on common microaggressions, with guidance on how to use awareness of emotion as a factor in reference interactions to ensure better outcomes;
-- discusses topics such as respecting/protecting privacy, overcoming assumptions, implicit judgment, the importance of context, determining the real information need, and many other lessons learned from challenging reference encounters; and
-- thoroughly addresses policy and training procedures, as well as the unique challenges faced by paraprofessionals and non-degreed staff.
Find your bearings in the continually evolving hybrid reference environment through proven strategies, advice, exercises, and research from three experts in the field.
Reference and Information Services: An Introduction, 4th Edition by
Call Number: 025.524 CASS
Publication Date: 2018-10-21
Designed to complement every introductory library reference course, this is the perfect text for students and librarians looking to expand their personal reference knowledge, teaching failsafe methods for identifying important materials by matching specific types of questions to the best available sources, regardless of format. Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including
-- ethics, readers' advisory, information literacy, and other key aspects of reference librarianship;
-- selecting and evaluating reference materials, with strategies for keeping up to date;
-- assessing and improving reference services;
-- guidance on conducting reference interviews with a range of different library users, including children and young adults;
-- a new discussion of reference as programming;
-- important special reference topics such as Google search, 24/7 reference, and virtual reference; and
-- delivering reference services across multiple platforms
As librarians experience a changing climate for all information services professionals, in this book Cassell and Hiremath provide the tools needed to manage the ebb and flow of changing reference services in today's libraries.
Finding and Using U. S. Government Information: A Practical Guide for Librarians by
Call Number: 025.28340973 LATH
Publication Date: 2018-05-18
The United States Federal Government produces a massive trove of valuable information – but these resources are often difficult to locate and utilize, requiring the addition of another layer of cognizance and expertise to the librarian’s traditional skill set. Finding and UsingU.S. Government Information: A Practical Guide will:
-- Serve as a guide to the vast universe of government information, with a special focus on digital methods of delivery
-- Provide librarians with the tools they need to understand how government information is produced, organized, and located and how it can be effectively accessed
-- Offer an annotated listing by subject, which can serve as a ready reference tool for some of the most widely used government information resources
-- Help acquisitions and collection development librarians make purchasing decisions in light of resources freely available from the U.S. federal government.
Government Information Essentials by
Call Number: 025.2 GOVE
Publication Date: 2018-09-01
Government documents, both physical and electronic, constitute a rich and varied resource that calls for special attention. And because government information is useful and pervasive in nearly every kind of library, more and more librarians of all types need to know how to work effectively with federal, state, and international resources. This contributed volume gathers the expertise of experienced government information librarians from across the country. Providing real-world insight into the work, collections, and interests of this discipline, this book
-- surveys the wide variety of government information and the people who use it;
-- discusses what it’s like to be a government documents librarian, from the first day on the job through taking on a management role;
-- addresses networking, training, and other essential tools for collaboration and learning;
-- covers space planning, streamlining, disaster preparedness and response, the increasing prevalence of digital information, and other key collection issues;
-- offers best practices for connecting library users with government information;
-- looks at research guides, workshops, and other teaching and training topics; and
-- explores advocating for transparency and access to information, promoting government documents to library users, and using exhibits as community outreach.
With more government publications becoming freely available, this volume fills an important need, presenting concrete guidance that will help librarians flourish in this crucial field.
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