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The 24/7 Library by
Call Number: 021.2 PIVO
Publication Date: 2021-01-04
When the pandemic suddenly forced many public libraries to close their doors or limit patron access, library staff redoubled their efforts to serve their communities in every way possible. Demonstrating their resilience by quickly pivoting to new modes of service, public libraries are continuing to offer innovative yet practical ways to connect patrons to the information and services they need and enjoy. Offering real-life examples of what it means to be a 24/7 library, this collection from the Public Library Association (PLA) and ALA Editions shares how several libraries transitioned to virtual and socially-distanced services. No matter your library's current situation or outlook for the future, you'll be inspired to adapt their ideas to suit the needs of your own organization. Among the initiatives and topics explored are homebound delivery; citizen science programs; virtual reference advice; services to small businesses; remote readers' advisory and book chats; early literacy storytimes; health services outreach; tech guidance for patrons; wifi hotspot lending; and tips for social media and marketing.
Ask, Listen, Empower by
Call Number: 021.20973 ASK
Publication Date: 2020-12-07
Foreword by Tracie D. Hall Community engagement isn't simply an important component of a successful library--it's the foundation upon which every service, offering, and initiative rests. Working collaboratively with community members--be they library customers, residents, faculty, students or partner organizations-- ensures that the library works, period. This important resource from ALA's Public Programs Office (PPO) provides targeted guidance on how libraries can effectively engage with the public to address a range of issues for the betterment of their community, whether it is a city, neighborhood, campus, or something else. Featuring contributions by leaders active in library-led community engagement, it's designed to be equally useful as a teaching text for LIS students and a go-to handbook for current programming, adult services, and outreach library staff. Balancing practical tools with case studies and stories from field, this collection explores such key topics as why libraries belong in the community engagement realm; getting the support of board and staff; how to understand your community; the ethics and challenges of engaging often unreached segments of the community; identifying and building engaged partnerships; collections and community engagement; engaged programming; and outcome measurement.
The Library Outreach Cookbook by
Call Number: 021.7 LIBR
Publication Date: 2020-10-30
The Library Outreach Cookbook collects 110 recipes full of activities, strategies, plans, and tips designed for librarians of all stripes working within a variety of institutions, budgets, and needs. The Cookbook is divided into four sections:
-- Getting Started with Outreach. Topics covered include marketing, planning, logos, slogans, spaces, mobile, visual media, newsletters, swag, displays, and assessment. The ideas and strategies here will work in almost any context.
-- Campus-Focused Outreach. Here we look closely at ways in which you can focus on people at your own institution
---- specifically, students, faculty, staff, and the broader campus community.
-- Community-Focused Outreach. This section provides ways in which you can better connect to those folks that may not be formally connected to the institution
— specifically, K-12 schools, local professionals, middle-aged and older adults, veterans, and the general community.
-- General Programming Activities and Events. These are interesting opportunities for those that interact with your library, with examples covering library orientation, food, stress relief, therapy dog programs, exercise, multicultural events, human libraries, making, themed events, and end-of-semester activities.
You can use the ideas as written, adjust them to match your own situation, or mix and match a variety of these concepts to come up with something entirely new. The Library Outreach Cookbook provides different approaches, formats, and solutions that lead to successful outreach.
Impactful Community-Based Literacy Projects by
Call Number: 372.6 FARM
Publication Date: 2020-09-01
Inspired by the Library of Congress Literacy Awards Program and its applicants, which have showcased and disseminated innovative literacy initiatives across the country and around the world since 2013, this book provides evidence-based practice guidelines for librarians and educators. To optimize results, the projects in this book blend early literacy benefits, fundamental reading skills, and other foundational concepts with culture- or community-specific sensitivity and leveraging. They're adaptable based on age, audience, size, resources, and budget; and most importantly, they address social inequities and foster cross-culture interactions. Inside, readers will find detailed profiles of dozens of successful literacy projects, which include such activities as oral storytelling, the Parent-Child Home Program, a repository of multilingual children's stories, accessible web readers, personal tutors, and many more; an overview of universal steps to literacy, explaining how people learn, generic reading skill development, human developmental issues, and habits of literacy; research-based factors for impactful literacy projects; discussion of the importance and role of literacy partners such as families, schools and universities, libraries, government agencies, nonprofit organizations, and for-profit entities; advice on project planning, including needs assessment, goals and objectives, literacy review, target audience, project personnel, resources, setting and timing, communication, support, implementation, communication, and continuous assessment and improvement; and guidance on building capacity, empowering the community, and sustaining a culture of literacy. Complete with links to additional resources and support materials, this resource details the steps needed to create effective and sustainable projects in your own community.
Libraries and the Substance Abuse Crisis: Supporting Your Community by
Call Number: 021.2 GROV
Publication Date: 2020-03-25
he opioid epidemic, and other behavioral health issues such as alcohol and drug abuse, directly impact every community across the nation; and, by extension, public libraries’ daily work. Because libraries are not only trusted guardians of information but also vital community centers, people struggling with addictive behaviors as well as their family members and friends often turn to the library for help. But many library workers feel overwhelmed, finding themselves unprepared for serving these patrons in an effective and empathetic way. This book encourages readers to turn their fears and uncertainty into strengths and empowerment, offering to-the-point guidance on welcoming people with substance use disorders and their loved ones through policy, materials, outreach, collaboration, programs, and services. Written by a frontline librarian whose personal experiences inform the book, this resource
-- explores the library’s role in the fight against addiction and how to become part of the solution by combating stigma;
-- provides background on understanding how substance abuse and related behaviors affect different age groups and populations;
-- explains how to be proactive regarding library safety and security by carefully crafting library policies and effectively communicating them to staff;
-- offers real world guidance on training library staff, including pointers on recognizing observable signs of drug abuse and responding appropriately and safely to uncomfortable or potentially dangerous situations;
-- discusses safeguards such as a needle disposal unit, defibrillator, and Naloxone;
-- gives tips on marketing, outreach, and programming, from putting together displays of materials and resources to partnering with local organizations; and
-- recommends useful websites, documentaries, and additional resources for further learning.
By making their own contributions to changing the way people struggling with substance abuse are treated in society, libraries can demonstrate that resilience can transcend crisis.
Responding to Rapid Change in Libraries by
Call Number: 027 BIGN
Publication Date: 2020-11-10
In the face of rapid change and an ever-widening constellation of challenges, it's crucial for library leaders to pull back to the question of "why?" Plotting a sustainable way forward depends upon recommitting ourselves to our underlying values, such as customer service and community-building, while fostering the improvements that change makes possible. With passion, patience, and fortitude, libraries can stride confidently into the future. In this book, noted speakers and consultants Bignoli and Stara speak directly to library directors, managers, administrators, and technology staff, offering concrete guidance on setting or resetting strategic priorities. Taking an interconnected and specific approach to planning for and strengthening the library environment as a whole, their book discusses why libraries should embrace change as a fundamental part of library life; explores how to harness rapid change to provide more responsive, user-centered library service; addresses the ways in which libraries straddle the physical and the digital, in areas such as service provision and collections, illuminating how they overlap and can be improved using similar philosophies; presents both a comprehensive overview of library technologies as well as related team and change management advice, all grounded in user experience principles; shows how the concepts of sustainability and flexibility apply to physical space planning and design, from furniture selection and arrangement to infrastructure; and provides sound guidance on project management, problem solving, preparing for future challenges, personal reflection and self-care, and other leadership topics.
Library Next: Seven Action Steps for Reinvention by
Call Number: 027.70973 MURR
Publication Date: 2021-01-19
After a career of more than 40 years, Murray-Rust, former Dean of Libraries at Georgia Tech and a self-proclaimed library disrupter, sees our profession's central challenge as simply this: how to turn the library outward in order to make a difference in the lives of individuals and the community. In this book she encourages readers to look an uncertain library future square in the eye. She shares stories from her transformational years at Georgia Tech Libraries which present both inspiration and practical advice on how to stand up for values while changing the ways we act upon them. Organized around seven action steps for change, this book offers takeaways and activities you can adapt to your work style and organizational culture. You will learn from such stories and lessons as the three different kinds of information you need for measuring impact; using new frameworks, outside fragmented, risk-adverse library structures, to get the work done; the limitations of trying to manage your way through major cultural change; embedding in the community to develop visions and strategies for improvement; painful and challenging times that set Murray-Rust on a path of self-learning; how an uncomfortable assignment led to a sought-after seat at the table for a university-wide capital construction project; the bold promise that got the library onto the high-priority list for renovation; visiting a Toyota plant to learn how to encourage employee engagement and creativity; and learning to listen with the "turning outward" philosophy of Harwood Institute.
Foundations of Library and Information Science: Fifth Edition by
Call Number: 020.973 RUBI
Publication Date: 2020-08-03
Richard E. Rubin's book has served as the authoritative introductory text for generations of library and information science practitioners, with each new edition taking in its stride the myriad societal, technological, political, and economic changes affecting our users and institutions and transforming our discipline. Rubin teams up with his daughter, Rachel G. Rubin, a rising star in the library field in her own right, for the fifth edition. Spanning all types of libraries, from public to academic, school, and special, it illuminates the major facets of LIS for students as well as current professionals. Continuing its tradition of excellence, this text addresses the history and mission of libraries from past to present, including the history of service to African Americans; critical contemporary social issues such as services to marginalized communities, tribal libraries, and immigrants; the rise of e-government and the crucial role of political advocacy; digital devices, social networking, digital publishing, e-books, virtual reality, and other technology; forces shaping the future of libraries, including Future Ready libraries, and sustainability as a core value of librarianship; the values and ethics of the profession, with new coverage of civic engagement, combatting fake news, the importance of social justice, and the role of critical librarianship; knowledge infrastructure and organization, including Resource Description and Access (RDA), linked data, and the Library Research Model; the significance of the digital divide and policy issues related to broadband access and net neutrality; intellectual freedom, legal issues, and copyright-related topics; contemporary issues in LIS education such as the ongoing tensions between information science and library science; and the changing character of collections and services including the role of digital libraries, preservation, and the digital humanities. In its newest edition, Foundations of Library and Information Science remains the field's essential resource.
Intellectual Freedom & Activism
Intellectual Freedom Manual: 10th edition by
Call Number: R 025.213 INTE
Publication Date: 2021-01-04
The newest edition of the Intellectual Freedom Manual is more than simply an update of a foundational text that has served as a crucial resource for more than four decades. It is a living document that serves as the authoritative reference for day-to-day guidance on maintaining free and equal access to information for all people. Whether you're developing or revising policies, on-boarding new staff or trustees, responding to challenges and controversies, or studying librarianship, you'll find this an indispensable resource, with features such as ALA policy statements, approved by committees and Council, articulating core intellectual freedom principles and best practices; 8 new interpretations of the Library Bill of Rights, which address urgent issues like internet filtering, public performances, political activity, religion, and equity, diversity, and inclusion; "Issues at a Glance" sidebars which present key concepts, points of law, tips, and questions for reflection; expanded content about developing library policies that support intellectual freedom; updated information on censorship of library programs, displays, and databases; "Advocacy and Assistance," a section offering concrete guidance when you're called on to talk to the media or meet with legislators; Deeper Look essays which examine the laws related to library operations; advice on when to call the police, when not to, and how to handle personally identifiable information when they arrive; and an expanded glossary. Using a topical arrangement with easy-to-read summaries to help readers find information quickly, this manual offers valuable support to library workers as they continue the important work of safeguarding intellectual freedom.
Young Activists and the Public Library: Facilitating Democracy by
Call Number: 027.62 WALT
Publication Date: 2020-03-25
Assisted by social media and other digital tools, today’s children and teens are energetic and active participants in a host of social causes, from climate change and gun control to voting rights and racial equity. Public libraries can facilitate their activism by providing trustworthy information and creating opportunities for young people to develop leadership and participation skills. A past president of the Association for Library Service to Children (ALSC), in this book Walter demonstrates how libraries can foster greater civic literacy and civic engagement in young patrons. Using a research-based approach that incorporates case studies and interviews with young people and librarians, she
-- offers a solid rationale for why libraries should get involved, discussing the ways in which youth activism can be supported by core values of librarianship;
-- provides an overview of key areas of activism, such as environmental awareness, school safety, and immigration rights;
-- highlights teen advisory boards and community service opportunities that provide outlets for teen leadership, also suggesting ways to extend these activities to younger children;
-- includes real-world examples of programs and initiatives that can be adapted for a variety of institutions; and
-- shares an extensive list of additional resources, spotlighting informative and inspirational books to share with young patrons that are also ideal for book talks and storytimes.
This book shows how public libraries can facilitate democracy by empowering the passionate activism of today’s children and teens.
Risk Management and Insurance Manual for Libraries by
Call Number: 025.1 ALEX
Publication Date: 2020-11-10
Amidst uncertain times rife with challenges and potential catastrophes, prudently managing risk will bolster your library's resilience in the face of adversity. And by being attentive to lowering risk, you'll help keep insurance costs in check. This succinct manual for trustees and administrators offers straightforward guidance for designing and implementing a library risk management program. You'll get succinct advice on such essentials as the five major areas of risk and loss for libraries, with an overview of the types of property and casualty coverage common to most libraries; how to determine if the new framework of enterprise risk management is right for your library; elements of a good risk policy statement; tips for determining the value of your collection, plus a sample risk assessment template; the most library-relevant portions of the National Fire Code; insurance considerations for remodeling or construction projects; advice on cybersecurity and handling cyberattacks; setting up an emergency response team that is ready when disaster threatens; developing a financial plan that assures uninterrupted service despite adverse conditions; and guidance on the paperwork a claims adjuster will require. This to-the-point resource will lead you onto the best path to safeguarding your library's assets and future.
Proving Your Library's Value by
Call Number: 021.7 FISH
Publication Date: 2020-08-11
You know the value of your library, but elected officials, donors, community leaders, funders, and other important stakeholders may not. How can you make the library a priority for these groups, who may have preconceived notions about what the library does, as you compete with other important community organizations for funding? In this book from United for Libraries, you'll learn how to use The E's of Libraries® (Education, Employment, Entrepreneurship, Empowerment, and Engagement) to quickly demonstrate why your library is essential and worthy of funding, using messaging that is organized, persuasive, and memorable. With the help of worksheets, charts, and prompts, you will learn how to use language designed to win over stakeholders, funders, and partners; craft custom messaging in several formats that is easily accessible and memorable, including elevator speeches, budget presentations, and annual appeals; and create presentations and other materials tailored to any audience based on the sample documents included. This book's innovative framework can be used by any size or type of library, and by any library advocate, including Friends groups, library staff, trustees, and foundations.
Library Marketing and Communications by
Call Number: 021.7 ANDE
Publication Date: 2020-09-01
Effectively marketing libraries by persuasively communicating their relevance is key to ensuring their future. Speaking directly to those in senior leadership positions, Anderson lays out the structural and organizational changes needed to help libraries answer the relevance question and maximize their marketing and communications efforts. Focusing on big-picture strategies, she shares lessons learned from her 20+ year career in library marketing and communications. No matter what type or size of library you help to lead, by reading this book you will gain insight into why libraries need to tell their stories more effectively than they are today; be able to craft a strategic roadmap for marketing your library and communicating its value in a variety of ways that resonate with key audiences; see why improvements to the structure of your marketing and communications team can lead to better results; learn practical methods for incorporating audience research into your planning; know how to remove customer barriers and discontinue practices that are thwarting your marketing efforts; receive guidance on preparing for potential crises; understand how to be more community-focused by forming and sustaining partnerships; and feel confident in engaging with stakeholders so that they become your library's best ambassadors. This book will shake up your marketing and communications approach, helping you implement real changes for lasting results.
Marketing with Social Media by
Call Number: 658.872 MARK
Publication Date: 2020-09-02
This all-new edition gathers a range of contributors to explore real-world uses of library marketing technology, perfect for novices ready to dive in as well as practitioners on the lookout for ways to improve existing efforts. Inside, librarians share insights on how they use their favorite social media tools to promote their library and build community. Applicable to all types of institutions, this guide covers popular tools such as Snapchat, Tumblr, Instagram, Facebook, and Twitter; shares four easy-to-use tools for creating memes, tips for creating short videos, and ways to integrate blogs into social media; demonstrates how to use reaction GIFs and tagging to boost your Tumblr posts; shows how to tailor messages to communicate effectively with different generations and audiences; and includes screen shots, illustrations, sample social media policies to help you navigate controversies, and free online training resources. With the valuable information contained in this guide, libraries can reach their users and create connections that resonate with them.
All Ages Welcome: Recruiting and Retaining Younger Generations for Library Boards, Friends Groups, and Foundations by
Call Number: 021.8 BERT
Publication Date: 2020-06-01
According to 2016 Pew Research Center survey data, Millennials are more likely to have visited a public library in the past year than any other adult demographic. But despite being core library users, millennials and other younger generations are often underrepresented on library boards and library advocacy groups, including Friends groups and Foundations. But you can change that, with the help of this planner’s hands-on worksheets, brainstorming activities, checklists, and expert advice. Using this toolkit from United for Libraries you will
-- understand generational differences and commonalities through statistics and analysis of Baby Boomers, Generation X, Millennials and Generation Z/post-Millennials;
-- learn how to navigate the challenges of fundraising with the “debt generations” by persuasively answering the question “what’s in it for me?”;
-- master the ABCs of recruitment and retention, tailoring them to fit your library;
-- craft several customized pitches, giving you confidence no matter the situation or audience;
-- discover how to cement buy-in from two key groups, current organization members and your new recruits, thereby ensuring acceptance and enthusiasm all around;
-- work towards defining and managing diversity for your advocacy group; and
-- use tried and true methods for successful onboarding of volunteers, including a Board Member Orientation Checklist and guidance on mentoring.
Using this resource, libraries of all kinds will be empowered to grow and strengthen their recruitment, retention, and training of Trustees, Friends, and Foundation members.
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