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All Ages Welcome: Recruiting and Retaining Younger Generations for Library Boards, Friends Groups, and Foundations by
Call Number: 021.8 BERT
Publication Date: 2020-06-01
According to 2016 Pew Research Center survey data, Millennials are more likely to have visited a public library in the past year than any other adult demographic. But despite being core library users, millennials and other younger generations are often underrepresented on library boards and library advocacy groups, including Friends groups and Foundations. But you can change that, with the help of this planner’s hands-on worksheets, brainstorming activities, checklists, and expert advice. Using this toolkit from United for Libraries you will
-- understand generational differences and commonalities through statistics and analysis of Baby Boomers, Generation X, Millennials and Generation Z/post-Millennials;
-- learn how to navigate the challenges of fundraising with the “debt generations” by persuasively answering the question “what’s in it for me?”;
-- master the ABCs of recruitment and retention, tailoring them to fit your library;
-- craft several customized pitches, giving you confidence no matter the situation or audience;
-- discover how to cement buy-in from two key groups, current organization members and your new recruits, thereby ensuring acceptance and enthusiasm all around;
-- work towards defining and managing diversity for your advocacy group; and
-- use tried and true methods for successful onboarding of volunteers, including a Board Member Orientation Checklist and guidance on mentoring.
Using this resource, libraries of all kinds will be empowered to grow and strengthen their recruitment, retention, and training of Trustees, Friends, and Foundation members.
Library space planning: a PLA guide by
Call Number: 022.3 VINJ
Publication Date: 2019
The interior design language of the 21st century is the language of retail, and libraries must be fluent to be successful. Most patrons are unaware of the variety of services and offerings that their local library can provide. Rightly or wrongly, library patrons expect robust merchandising, easily accessible spaces, and self-directed way finding. This brief and to-the-point guide will help you to understand these ideals and recreate them in your library. In addition, the you will see how to improve the functionality of your space in the short, medium, and long-term, and also how libraries can use the ideas herein to aid patrons in discovery, discernment, and delivery.
Mindfulness & Inclusivity
A Trauma-Informed Approach to Library Services by
Call Number: 027.663 TOLL
Publication Date: 2020-07-14
We are only now coming to terms with how common trauma really is; a landmark Kaiser study that surveyed patients receiving physicals found that almost two-thirds had experienced at least one form of abuse, neglect, or other trauma as a child. Though originating in the fields of health and social services, trauma-Informed care is a framework that holds great promise for application to library work. Empathetic service, positive patron encounters, and a more trusting workplace are only a few of the benefits that this approach offers. In this important book Tolley, experienced in both academic and public libraries, puts these ideas into the library context. Library administrators, directors, and reference and user services staff will all benefit from learning
-- the six key principles of trauma-informed care;
-- characteristics of a trusting and transparent library organization, plus discussion questions to promote a sense of psychological safety among library workers;
-- how certain language and labels can undermine mutuality, with suggested phrases that will help library staff demonstrate neutrality to patron ideas and views during information requests;
-- delivery models that empower patrons;
advice on balancing free speech on campus with students' need for safety;
-- how proper furniture arrangement can help people suffering from PTSD feel safe;
-- guidance on creating safe zones for LGBTQIA+ children, teens, and adults; and
-- self-assessment tools to support change toward trauma-responsive library services.
Using the trauma-informed approach outlined in this book, libraries can ensure they are empathetic community hubs where everyone feels welcomed, respected, and safe.
The Library Workplace Idea Book: Proactive Steps for Positive Change by
Call Number: 023 LIBR
Publication Date: 2020-01-02
Every day you strive to ensure that the library is working for its users—but how is it working for you? And what can we all do to make the library an inclusive and positive workplace? Offering both case studies and personal narratives, this idea book draws on contributions from librarians and library workers at a variety of institutions across the country. Ready to inspire self-advocacy and action for a better library workplace, this collection’s real-world examples include
-- a model library code of conduct;
-- practical steps for gender inclusion, from ILS usernames and job ad language to signage for gender-neutral restrooms;
-- how library workers navigated oversight committees and adapted spaces to create lactation accommodations;
-- methods for encouraging conversations around diversity;
-- using dialog to address conflict in white employees’ conversations about race, including insights from a librarian of color who recounts his library’s diversity training day;
-- ways to make ergonomic changes to your workplace to ease chronic pain or discomfort;
-- favorite yoga YouTube channels and websites for lunch-break yoga;
-- brightening up the library with low-maintenance plants identified by NASA for their air-purifying characteristics;
-- guidance on identify bullying in the workplace, with advice on how to handle it; and
-- positive changes in the recruitment and interview process that can reduce turnover of student library employees.
The antidote to low morale and high turnover starts with mindfulness and self-care, and this resource presents myriad proactive and positive ideas for making libraries a fulfilling workplace.
Cultivating Civility: Practical Ways to Improve a Dysfunctional Library by
Call Number: 023 HENR
Publication Date: 2020-01-16
Like other workplaces, libraries can sometimes be stressful, with library workers bearing the brunt of such problems as uncivil patrons, poor communication, inadequate leadership, and toxic behaviors by fellow employees. But there’s hope. Following up their acclaimed examination of the dysfunctional library ("should be essential reading for library leaders" raves Journal of the Australian Library and Information Association), here the authors present a book of proactive solutions and guidance culled from their own research, including interviews with library administrators and staff. Sharing valuable insights that will stimulate thought and discussion towards the goal of a healthier and more harmonious workplace, this book
-- addresses the subject from four viewpoints—individual, team, leader, and organization—focusing on solutions and practical steps in each area;
-- shows how self-reflection and self-awareness can be key starting points for exploring workplace issues;
-- offers numerous suggestions for wellness and self-care;
-- provides tips for improving interpersonal communication and conversations in ways that prevent silos and span boundaries;
-- sheds light on forming and sustaining cohesive library teams, then provides solutions for misaligned teams and dissenters;
-- discusses why effectively conveying vision, role modeling, and demonstrating empathy are all crucial behaviors of library leaders;
-- shares actions library leaders can take to engage employees in the change process;
-- examines how organizational structures can either detract or contribute to a library’s success; and
-- details types of training that can be utilized to minimize dysfunction, including training for bias, empathy, conflict management, and diversity.
Filled with beneficial advice on every page, this resource will help libraries be better workplaces for everyone.
Libraries and the Substance Abuse Crisis: Supporting Your Community by
Call Number: 021.2 GROV
Publication Date: 2020-03-25
he opioid epidemic, and other behavioral health issues such as alcohol and drug abuse, directly impact every community across the nation; and, by extension, public libraries’ daily work. Because libraries are not only trusted guardians of information but also vital community centers, people struggling with addictive behaviors as well as their family members and friends often turn to the library for help. But many library workers feel overwhelmed, finding themselves unprepared for serving these patrons in an effective and empathetic way. This book encourages readers to turn their fears and uncertainty into strengths and empowerment, offering to-the-point guidance on welcoming people with substance use disorders and their loved ones through policy, materials, outreach, collaboration, programs, and services. Written by a frontline librarian whose personal experiences inform the book, this resource
-- explores the library’s role in the fight against addiction and how to become part of the solution by combating stigma;
-- provides background on understanding how substance abuse and related behaviors affect different age groups and populations;
-- explains how to be proactive regarding library safety and security by carefully crafting library policies and effectively communicating them to staff;
-- offers real world guidance on training library staff, including pointers on recognizing observable signs of drug abuse and responding appropriately and safely to uncomfortable or potentially dangerous situations;
-- discusses safeguards such as a needle disposal unit, defibrillator, and Naloxone;
-- gives tips on marketing, outreach, and programming, from putting together displays of materials and resources to partnering with local organizations; and
-- recommends useful websites, documentaries, and additional resources for further learning.
By making their own contributions to changing the way people struggling with substance abuse are treated in society, libraries can demonstrate that resilience can transcend crisis.
Libraryland: It's All About the Story by
Call Number: 021.2 LIBR
Publication Date: 2020-06-23
Libraries are community connectors, places where people come together, think together, and learn together. Libraries support and nurture strong, resilient communities. Day in and day out, the library workers at these institutions are doing much more than ensuring equal and equitable access to information; and their impact stretches far beyond the books, programs, and services they facilitate. Featuring contributions from such library leaders as Rebekkah Smith Aldrich, the late Nicolette Sosulski, and Erica Freudenberger, this collection of inspiring first-hand stories from across libraryland spotlights the countless ways in which library staff are making a difference for their communities. A sharing of the hearts, minds, and spirits of library staff from across the country, the uplifting personal narratives in this book include
-- when a routine reference query inspired a librarian to reach out to a senior patron;
-- how a public library’s annual Diwali celebration has strengthened the social fabric of the surrounding community;
-- the story of a library that burned down, was hit by a hurricane, got sued twice, and yet still reemerged stronger than ever;
-- how the team at the Fayetteville Free Library (FFL) of New York has strategically nurtured a culture of innovation by integrating Syracuse University students into the staff, holding technology “open houses,” and developing other initiatives; and
-- the intervention of a public library staff member that helped a mother keep her son enrolled in school and receive his diploma.
Library workers change and save lives every day, and this book is a powerful and nourishing reminder of exactly why libraries are essential.
100+ Ideas to Inspire Smart Spaces and Creative Places by
Call Number: 022.3 DOUC
Publication Date: 2020-02-25
The ideas in this book are all about helping your library building become a more exciting, interesting, experiential space where people are engaged and want to spend time. More time spent in the library increases the library’s value and relevance to its users—and the more intriguing the space is, the more it helps draw in new patrons. Taking inspiration and examples from companies and non-profits outside the library world, this book’s engaging ideas include
-- using “biophilic design” to bring nature into your library through gardens, plants, and greenery;
-- transforming static spaces into “Instagram bait”;
-- putting art installations in bathrooms;
-- turning underutilized spaces like hallways and mezzanines into welcoming “chill” zones;
-- creating pop-ups and other flexible spaces that change regularly;
-- developing co-working spaces in libraries;
-- preserving and promoting silent spaces; and
-- creating “parklets” from parking spaces.
Complete with lists of additional resources for discovering even more ideas, this book will help all kinds of libraries create innovative spaces that will delight their communities.
Intellectual Freedom & Activism
Young Activists and the Public Library: Facilitating Democracy by
Call Number: 027.62 WALT
Publication Date: 2020-03-25
Assisted by social media and other digital tools, today’s children and teens are energetic and active participants in a host of social causes, from climate change and gun control to voting rights and racial equity. Public libraries can facilitate their activism by providing trustworthy information and creating opportunities for young people to develop leadership and participation skills. A past president of the Association for Library Service to Children (ALSC), in this book Walter demonstrates how libraries can foster greater civic literacy and civic engagement in young patrons. Using a research-based approach that incorporates case studies and interviews with young people and librarians, she
-- offers a solid rationale for why libraries should get involved, discussing the ways in which youth activism can be supported by core values of librarianship;
-- provides an overview of key areas of activism, such as environmental awareness, school safety, and immigration rights;
-- highlights teen advisory boards and community service opportunities that provide outlets for teen leadership, also suggesting ways to extend these activities to younger children;
-- includes real-world examples of programs and initiatives that can be adapted for a variety of institutions; and
-- shares an extensive list of additional resources, spotlighting informative and inspirational books to share with young patrons that are also ideal for book talks and storytimes.
This book shows how public libraries can facilitate democracy by empowering the passionate activism of today’s children and teens.
Intellectual Freedom Stories from a Shifting Landscape by
Call Number: 025.123 INTE
Publication Date: 2020-03-25
Intellectual freedom is a complex concept that democracies and free societies around the world define in different ways but always strive to uphold. And ALA has long recognized the crucial role that libraries play in protecting this right. But what does it mean in practice? How do library workers handle the ethical conundrums that often accompany the commitment to defending it? Rather than merely laying out abstract policies and best practices, this important new collection gathers real-world stories of intellectual freedom in action to illuminate the difficulties, triumphs, and occasional setbacks of advocating for free and equal access to information for all people in a shifting landscape. Offering insight to LIS students and current practitioners on how we can advance the profession of librarianship while fighting censorship and other challenges, these personal narratives explore such formidable situations as
-- presenting drag queen story times in rural America;
-- a Black Lives Matter “die-in” at the undergraduate library of the University of Wisconsin-Madison;
-- combating censorship at a prison library;
-- hosting a moderated talk about threats to modern democracy that included a neo-Nazi spokesman;
-- a provocative exhibition that triggered intimidating phone calls, emails, and a threat to burn down an art library;
-- calls to eliminate non-Indigenous children’s literature from the collection of a tribal college library; and
-- preserving patrons’ right to privacy in the face of an FBI subpoena.
These stories provide a rich platform for debate and introspection by sharing real-world examples that library staff, administrators, board members, and students can consider and discuss.
Constructing Library Buildings That Work by
Call Number: 727.8 SCHL
Publication Date: 2020-06-03
When it's time to start planning for a renovation or construction project, you don’t need a book that covers everything from A to Z. Instead you need a concentrated set of tools and techniques that will guide you and your team to find the best solutions for your specific project. That’s exactly what library building expert Schlipf provides in his new book, which will be a key resource for library directors, administrators, board members, trustees, and planning professionals. Pinpointing the elements that make library buildings functional, in this book readers will find
-- a streamlined organization of the text that enables quick consultation and facilitates collaboration;
-- concise coverage of the essentials of the library construction process, including who does what, how things work, and how to stay out of trouble along the way;
-- advice on important planning and workflow considerations such as site selection, schematic design, funding, design development, the bidding process, construction, and post-construction occupancy;
-- discussion of the characteristics of successful library buildings―buildings that are easy to maintain, welcoming to people with disabilities, have less trouble-prone restrooms, and provide security for users, staff, and collections; and
-- an overview of bad ideas in library architecture, with pointed guidance on how to steer clear of them from the very beginning of your project.
This powerful primer will help everyone involved in a library building project stay focused on the task at hand.
Management Basics for Information Professionals by
Call Number: 025.1 EVAN
Publication Date: 2020-01-06
The recipient of rave reviews from far and wide (Journal of Hospital Librarianship deemed it “a librarian’s dream … very forward-thinking”), since its initial publication this text has served as an essential resource for both LIS students and practitioners. The new fourth edition offers an updated, comprehensive examination of the myriad of basic skills effective library managers must exercise throughout their careers. Throughout, Evans and new co-author Greenwell pay close attention to management in "new normal" straitened economic conditions and the pervasive impact of technology on a library manager’s role. This book’s coverage includes
-- a new focus on how being in the public/nonprofit sector influences the application of management basics such as planning, accountability, trust and delegation, decision making, principles of effective organizational communication, fostering change and innovation, quality control, and marketing;
-- the managerial environment, organizational skill sets, the importance of a people-friendly organization, and legal issues;
-- key points on leadership, team-building, and human resource management;
-- budget, resource, and technology management;
-- management ethics, with a lengthy discussion of why ethics matter; and
-- tips for planning a library career, with a look at the work/life debate.
This book, to quote Australian Library Journal, is “a recommended text for library science students, but is also an excellent source of information for career librarians wanting to refresh their knowledge of library management in a fast-moving information services environment.”
Examination copies are available for instructors who are interested in adopting this title for course use. Instructors adopting this textbook for a course may request supplementary case studies by e-mailing email@example.com.
Library Management 101: A Practical Guide by
Call Number: 025.1 LIBR
Publication Date: 2019-04-01
Just because a set of responsibilities isn’t formally called management doesn’t mean that it isn’t management. And this vital text speaks to a reality that all current professionals already know: that is, everyone studying to enter the profession needs an introduction to the topic of management. Because no matter what one’s role in an academic or public library context, it will involve decision-making, planning, and organization skills. Newly revised and updated, this book pulls together management best practices from library management experts teaching in LIS programs across the U.S. and Canada. Among the many topics discussed are
-- classic and contemporary theories of management, and how they apply to the library;
-- human resource planning;
-- marketing and public relations;
-- negotiations, mediation, and financial management of the library;
-- facilities management;
-- information technology management and future trends;
-- change management, organizational culture; and
-- ethics and confidentiality.
In addition to providing students with a solid foundation in library management, with its structured, practical knowledge this impressive volume will also benefit experienced managers.
Libraries Promoting Reflective Dialogue in a Time of Political Polarization by
Call Number: 021.2 LIBR
Publication Date: 2019
As political polarization has continued to grow within and beyond the United States in past decades, the challenges of engaging in open and constructive dialogue have become increasingly apparent. The effects of this tension are evident in numerous aspects of library work, including interactions and relationships in our local contexts and in our larger professional community, as well as all areas of the library—classrooms, collections, technology, management, programming, LIS programs, and library spaces.
Reflective dialogue asks us to pause before reacting, to ground ourselves in a sense of compassion for ourselves and others, and to use that grounding to open a space to listen and to speak with the goal of recognizing a shared humanity and appreciating difference. In four sections, Libraries Promoting Reflective Dialogue in a Time of Political Polarization explores the various ways in which librarians experience and respond to political polarization and its effects, both in our everyday work and in our professional communities:
-- Libraries as Dialogic Spaces: Limits and Possibilities
-- Dialogue amid Polarization and Extreme Skepticism: Challenges and Opportunities
-- Special Collections and Archives: Past and Present in Conversation
-- The Information Literacy Classroom: Uneasy Questions, Creative Responses
Divisive times can spark positive social change with more intentional reflection, listening, and empathy across social groups and identities. Libraries Promoting Reflective Dialogue in a Time of Political Polarization can be a catalyst and a resource for reflective and constructive dialogue, and a prompt for asking hard and sometimes uncomfortable questions about what reflective dialogue is, what forms it might take and in what contexts, who it does or does not include, and what its possibilities and limitations are.
A companion website to the book can be found at https://librariesdialogue.wordpress.com/.
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